Thinking of working with an EXIT COMPANY?

Ask yourself these 3 questions:

Who Is the Company?

Have I heard of them? Can I trust them? Did they contact me unsolicited? Do they have a physical address, or is it a PO Box or virtual office?

What Do They Want Me To Do?

Do they want me to: Pay upfront money before action? Stop paying my mortgage or fees? Get foreclosed on? Pay money in order to get money?

What Evidence Supports Their Message?

Use independent sources to verify claims or debunk them, then ask yourself if their claims still seem accurate? Do they still get paid if I get forclosed on and suffer negative credit ratings?

FREQUENTLY ASKED QUESTIONS

Timeshare is a use product that comes with fees. If you do not use the property or can no longer pay the fees, it may not make sense for you to continue owning your timeshare. Please explore our website to learn about your options.
Your first contact should be to your timeshare resort company for the safest, easiest and often most cost-effective solution to fit your particular situation. If you’ve contacted them once, then try again before moving on to other options to make sure you received the most up to date information. If you choose to work with a third party, we encourage you to use one of those in the Advertising and Resale Providers Directory on the ARDA-ROC website. Please contact ARDA-ROC for more information.

If you don’t know who operates your timeshare resort, your exchange company may be able to help you or you can contact us for assistance at (855) 939-1515 and responsibleexit@arda.org.

Yes, you can assist them in moving through the process, but unless you have a power of attorney for all the timeshare owners of record, you will need their signature to complete the process.
A mortgage is a contractual obligation between you and your lending partner, which may supersede the rights of the timeshare developer. No third party can relieve you of these obligations without the lender’s approval. Factors like how much you owe, the balance and terms of your mortgage , etc., will determine your eligibility to exit. Contact your lending partner and timeshare resort company for options.
Timeshare is a use product that comes with fees. If you do not use the property or can no longer pay the fees, it may not make sense for you to continue owning your timeshare. Please explore our website to learn about your options.
Your first contact should be to your timeshare resort company for the safest, easiest and often most cost-effective solution to fit your particular situation. If you’ve contacted them once, then try again before moving on to other options to make sure you received the most up to date information. If you choose to work with a third party, we encourage you to use one of those in the Advertising and Resale Providers Directory on the ARDA-ROC website. Please contact ARDA-ROC for more information.

If you don’t know who operates your timeshare resort, your exchange company may be able to help you or you can contact us for assistance at (855) 939-1515 and responsibleexit@arda.org.

Yes, you can assist them in moving through the process, but unless you have a power of attorney for all the timeshare owners of record, you will need their signature to complete the process.

A mortgage is a contractual obligation between you and your lending partner, which may supersede the rights of the timeshare developer. No third party can relieve you of these obligations without the lender’s approval. Factors like how much you owe, the balance and terms of your mortgage , etc., will determine your eligibility to exit. Contact your lending partner and timeshare resort company for options.

Checklist to Exit

A Helpful ChecklistFOR exiting your timeshare

If you decide to exit your timeshare, this checklist will help make sure you have all the necessary information ready.